Contact Information

Del Mar Scientific, Ltd.

4951 Airport Parkway Suite 803

Addison, Texas 75001


Toll Free: 1-800-722-4270

Phone: 972-661-5160

Fax: 972-490-9243


Shipping Policy


Orders placed via the website can only ship to locations within the United States & Canada. Orders will be shipped the next business day when possible. Unless otherwise specified, all orders except Analyzers will be shipped via UPS Ground. Shipping charges and taxes, where applicable, will be added to the invoice.

Shipping costs for orders from www.delmarscientific.com depend upon the item weights and options you choose.

Tracking your order: You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number when applicable. This gives you the ability to track your order through the carrier at all times until it reaches you or your recipient's doorstep.

Order Cancellation: If must you'd like to cancel or change an order for any reason, please contact us at 1-800-722-4270. Restocking fees may apply.


Return Policy

Please call 1-800-722-4270 to obtain authorization to return any item prurchased from Del Mar Scientific, Ltd. Any returned item must be unused with the original packing list and in its original shipping container. All freight charges must be prepaid. Restocking fees may apply.

If you need to return an item, please contact our Customer Service Department at 1-800-722-4270 to obtain a Return Authorization Number and Form.

You may return most new, unopened items sold within 30 days of delivery for a full refund. Other items or items returned after 30 days will be subject to a 20% restocking fee.

If the return is a result of our error (you received an incorrect or defective item, etc.) you may return the item(s) for a full refund and we'll also pay the return shipping costs in that situation.


Privacy Policy

All information collected in the processing of online orders will only be used by Del Mar Scientific to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.


  

 



Del Mar Scientific, Ltd. • 4951 Airport Parkway Suite 803 • Addison, Texas 75001
Phone: 972-661-5160 • Fax: 972-490-9243 • 24-Hour Technical Support: 1-800-722-4270
Privacy Policy

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